Virtual Assistants for Your Psychiatry Practice

You became a psychiatrist to help patients, not to spend hours chasing paperwork, answering phones, or managing calendars. Every minute you’re buried in admin is time taken away from care. Psychiatry-Cloud’s virtual front desk assistants give you that time back. They handle the day-to-day details so you can focus on what matters most — your patients.

Flexibility – they work on your schedule
Training is seamless – no downtime training someone new
Convenience – reduce your office administrative tasks

“Our Virtual Front Desk Assistants understood the practice’s workflows and hit the ground running almost immediately. They have done an excellent job in providing the best customer service to our patients with a minimum amount of training needed on our part. We have an open and flawless communication flow between our staff and the virtual assistants.”

– Sheila Smiddy, Practice Manager

The Advantages of Using a Virtual Front Desk Service

Your trained virtual assistant for psychiatry practices frees front-desk staff to focus on helping patients, leading to fewer no-shows and higher satisfaction rates.

Eligibility – Check eligibility 24 or 48 hours in advance (practice choice) of your current patient appointment list.
Appointment Reminder Confirmations – Call patients in advance to remind/confirm their appointment details.
Collections – Call your patients to make payments on their current account balance.
Chart Check – Check the patient’s chart in advance of the appointment to verify labs, referrals, and in-network status.
Telehealth Visits – Our VFDA can engage with patients before their appointments to ensure they can properly access the online appointment.

A smoother front desk means a calmer practice and fewer missed appointments. Patients who feel cared for from the moment they schedule to the moment they log off a telehealth visit. Schedule a time to talk or book a complimentary practice assessment today — and see how Virtual Assistants can transform the way you work.

Ready to Improve Your Behavioral Health Practice?

Schedule a time to talk or book a complementary practice assessment today