Your virtual assistant works on the schedule you set.
They learn your workflows quickly, so you don’t lose time training someone new.
With fewer administrative tasks on your plate, your staff can stay centered on patient needs.
“Our Virtual Front Desk Assistants understood the practice’s workflows and hit the ground running almost immediately. They have done an excellent job in providing the best customer service to our patients with a minimum amount of training needed on our part. We have an open and flawless communication flow between our staff and the virtual assistants.”
Review eligibility 24 or 48 hours before appointments, based on your preference.
Call patients to remind and confirm details ahead of their visit.
Reach out to patients about outstanding balances in a professional, patient-friendly way.
Review charts ahead of appointments to confirm labs, referrals, and in-network status.
Help clients get set up before virtual visits so they can join without friction or confusion.
A smoother front desk creates a calmer practice. Patients feel cared for from the moment they book an appointment to the moment they check in or log on. And with fewer no-shows, fewer last-minute surprises, and more consistent follow-through, your entire team benefits.
Schedule a time to talk or book a complementary practice assessment today
